Privacy Statement – ​​Enalco (Holland) B.V.

This privacy statement was last updated on December 1, 2025. Enalco (Holland) B.V., located at Honderdland 305, 2676 LV Maasdijk, the Netherlands, is responsible for the processing of personal data as shown in this statement. We respect your privacy and ensure that the personal data you share with us is treated confidentially and with care.

1. Who is Enalco / What does Enalco do?

Enalco supplies and manufactures technical systems for exhaust gases, heat exchangers, condensers, silencers, chimneys, and CO₂ units for (among others) greenhouse horticulture and industry. We offer complete, customized solutions: from advice, engineering, and delivery to installation and aftercare.

2. Personal data we process

Depending on your interaction with us, we may process the following data:

First and last name
Company name (if applicable)
Email address
Phone number
Address information (if necessary for delivery/correspondence)
Data you provide in contact requests, quote requests, or orders
IP address and data about the use of our website (possibly via cookies/analytics)
We do not process special or sensitive personal data.

3. Purposes of data processing

We use your personal data for the following purposes:

Responding to contact requests and inquiries — for example, quotes, technical questions, and consultations
Delivery of products and systems, installation, and aftercare
Invoicing and administration (if you are a customer)
Any relevant maintenance, service, or after-sales communication
Improving our services and website
(If applicable) sending newsletters or updates — only with your explicit consent 

4. How long do we retain data?

Data from quotes, contact requests, and correspondence: we retain this for as long as necessary for the purpose (e.g., quote processing), and thereafter for a maximum of 2 years.
Customer data, orders, invoice, and administrative data: in accordance with applicable tax and accounting retention requirements at least the statutory retention period, e.g., 7 years.
Website and analytics data: a maximum of 24 to 26 months.

5. Sharing personal data with third parties

Enalco does not sell your data to third parties. We share data only when necessary for the performance of our services or to comply with legal obligations. For example, with:

Transport/logistics partners — for delivery/installation (only the data necessary for delivery)
Accountants or administrative parties — for accounting/invoicing
IT or hosting providers — for website management/email hosting
Any external installers or technicians — if they are involved in delivery or installation, and only for what is necessary
Appropriate data processing agreements are concluded with these parties to guarantee your privacy.

6. Cookies and similar technologies

On our website, we likely use functional and analytical cookies to ensure the site functions properly and to track anonymized statistics. Functional cookies are necessary for the website to function properly.
Analytical cookies help us understand how visitors use the site, so we can improve its performance.
Marketing cookies are only placed with your explicit consent (if applicable).
On your first visit, a cookie notification will appear where you can indicate your preferences.

7. Your rights — access, correction, deletion, etc.

You have the right to:

Access your stored personal data
Have inaccurate data corrected
Object to the processing of your data
Request the deletion of your data ("right to be forgotten") — to the extent legally possible
Withdraw your consent (e.g., for marketing)
Request data portability — if relevant
If you wish to exercise any of these rights, you can contact us at: enalco@enalco.nl or by phone: +31 (0)174 510 155. We will respond to your request within 30 days.

8. Security of personal data

Enalco takes appropriate technical and organizational measures to protect your personal data against loss, destruction, unauthorized access, or disclosure. Examples:

Secure connection (SSL/TLS) for website and email
Access control: only authorized employees can view personal data
Up-to-date security software and firewalls/antivirus on company/server systems
Periodic system inspection and maintenance 

9. Contact details and liability

Enalco (Holland) B.V. 

Address: Honderdland 305, 2676 LV Maasdijk

Email: enalco@enalco.nl

Telephone: +31 (0)174 510 155

If you have any questions about this privacy statement or how we handle your personal data, please feel free to contact us.